Workflow and exception mapping
Document triggers, inputs, decisions, systems, owners, exceptions, approvals, and the measurable baseline before automating.
✓Automation is useful when it changes the time, quality, or capacity of a workflow. We combine AI judgment with deterministic rules and keep people in control of decisions that should not be delegated.
Sketric designs AI workflow automation with agents, business rules, integrations, approvals, observability, and reliable human handoff for real operations.
Document triggers, inputs, decisions, systems, owners, exceptions, approvals, and the measurable baseline before automating.
✓Use AI where language, context, or judgment matters and deterministic logic where the outcome must remain predictable.
✓Connect CRM, support, messaging, documents, calendars, databases, internal APIs, and the interfaces where people supervise work.
✓Track completion quality, exceptions, handoffs, latency, cost, traces, failures, and the impact on the original process measure.
✓We scope delivery around the operating reality, the people responsible for it, and the evidence needed to make the next decision.
Research, triage, extraction, drafting, routing, follow-up, or reporting repeats often enough to justify a reliable workflow.
The automation needs context and actions across systems rather than another disconnected chat window.
AI can interpret unstructured inputs while clear rules, confidence thresholds, and people handle the cases that require control.
Owned applications and selected client work show how AI decisions behave after launch.
We operate our own system for building agents, tools, knowledge, channels, and coordinated AI workforces.
↗ Applied computer visionA historical prototype that turns recorded line video into structured counts and reviewable outputs with explicit validation limits.
↗Direct answers for teams deciding whether an AI system is worth building.
It redesigns recurring business workflows around AI, rules, integrations, approvals, exception handling, and measurement, then builds and operates the resulting system.
Good candidates often include support triage, knowledge retrieval, document processing, research, qualification, drafting, routing, follow-up, reporting, and operations tasks with repeatable inputs and outcomes.
Not necessarily. Many valuable systems remove repetitive steps, prepare decisions, or coordinate work while people retain approval, relationship, safety, or accountability responsibilities.
Pricing depends on workflow breadth, integrations, data preparation, permissions, channels, exception handling, evaluation, and support. We scope the narrowest valuable workflow before estimating implementation.
We compare the production workflow against a baseline such as completion time, handling capacity, error or escalation rate, quality, cost per task, response time, or conversion.
We will help identify the narrowest useful starting point and the evidence needed to move forward.
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